Terms and Conditions for accessing and purchasing products or services from this website

(‘we‘, ‘our‘, and ‘us‘ refers to the owner of this website, ‘you‘ and ‘your‘ refers to visitors to the website and the purchasers of our products)

By accessing our website, you acknowledge that you have read, understood, and agreed with these Terms and Conditions.

Privacy

We will keep all information about you absolutely confidential.

We will use your information to ship you any orders from you that we accept.

We will keep your email address and we may send you offers.  We will never supply anyone else with your email address.  We will delete your email address if you request us to.

We have locked and passworded files to make your information reasonably secure from any outside attempt to access it.

We will keep the minimum information about you required for accounting and taxation purposes.

If requested by any legal authority to divulge your information, we will supply the least information that we can, and we will advise you of what we have done if that advice is legal.

Orders

Your order is an offer to buy from us.

We will accept any order from you only after we have ensured that your payment is sufficient and has been accepted by our bank.

We will email you to advise that we have accepted your order and this action determines our acceptance of your order and that a contract to supply exists between us.

We ship all ordered product to you at the address that you have supplied.

We use independent shippers to ship to you and their shipping process and times are outside of our control or knowledge.

We will endeavor to make sure that all product shipped to you is as described in this website but sometimes there may be slight differences in size, or design or color.

You are responsible for any custom declarations or requirements for any product crossing any custom borders.

We may reject your order if we notice anything unusual or suspicious or we think that your order may violate any laws in any country or place or if we believe that you are ordering for any commercial, business or re-sale purposes.  If we reject your order for any reason, we will refund any money that you have sent in relation to that order, and which has been accepted by our bank.

We reserve the right to refuse to accept an order from anyone who has previously made unreasonable claims or who has, in our opinion, been unreasonable in any of their dealings with or about us.  

We will ship your order as soon as practical, but we accept no responsibility for delays in dispatching, shipping or delivery. [Note: we try and ship within 48 hours of accepting your order]

If you order a product that is out of stock, we will advise by email of the expected delivery date. [Note: usually we will have the product in stock]

Our responsibility is only to deliver you the goods and services you have ordered.  We are not responsible for any loss or damage that our product or services cause you.  We have no liability for consequential, special, incidental, or indirect damages including without limitation any costs, lost profit, or data loss.

We do not accept products sent back from you for any reason.

Referrals and Customer Reviews

We publish customer reviews on our website.  These reviews are based on customer feedback.  We may have no control over what the customers say and we may not be able to verify their statements or any images that they send.

Legal

This website is owned, managed, and operated within the country of New Zealand – the place of jurisdiction. 

The laws of the place of jurisdiction apply and any court action arising from any contract or purchase or any other action will be conducted in the courts at the place of jurisdiction.

In no circumstances will we accept any claim which is not covered by our insurance policies current at the relevant time.

Software

We may provide you with software.

The software may include public domain software

You agree to respect any limits that the public domain software requires

We may have added our own software or parameters or other software programs or code to our software and these additions are fully copyrighted and patented where possible.

You agree not to copy our software onto any other computer or device.

You agree not to reverse engineer software that we supply.

You agree to use the software only for producing the results that we have offered you in our marketing or other literature.